The first human interaction with a school often takes place with reception staff either at the school site or via other communication. These key staff liaise with all stakeholders within the school community. The course provides skills to address the issues faced by these staff, including the new statutory fluency duty whilst enabling them to embody the image and professionalism of the school.
Who's It For?
Front facing reception and administrative staff in schools and academies
09:30 - 12:00