Safeguarding and Attendance

Every person who works within education has a shared intended outcome, to support children’s abilities to thrive. Whether that be to develop their knowledge and understanding of the world around them, to improve their reading or mathematical skills, to support their speech and language development, to provide a safe space or to teach social and life skills.

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One Education

Educational Welfare Overview

Schools and academies are well placed to recognise and respond to the early signs of abuse. Our safeguarding and attendance team works with school leaders and staff on the front line, providing support with statutory duties, complying with Department for Education guidance, and helping to secure effective safeguarding and attendance arrangements that go much further than the statutory minimum.

Annual Safeguarding Conference

Training for Schools


Professional Casework Supervision

Policy and Practice Development

Education Welfare


We provide an extensive range of services for schools and academies. These can be tailored to your requirements and we can provide a bespoke package incorporating one or more services.

National Education Welfare Helpline

Welfare is crucial for every school so it is only right that your staff have access to a helpline that is available on a day-to-day basis to help with your attendance and safeguarding specific queries.

Our National Education Welfare helpline is a telephone and email support service connecting you straight to our experienced attendance and safeguarding advisers who will support both new and experienced staff with all your questions regarding practices and processes within Department for Education guidelines and sharing good practice.

Our helpline service also gives your staff access to a confidential forum, providing you with proven solutions to welfare issues and gives a platform for you to ask questions on attendance and safeguarding strategies, procedures, legislations and good practices.

We can provide support to your staff regarding all of your Education Welfare concerns including improving pupil attendance and safeguarding your pupils on both an individual basis and across your school.

The helpline provides a year of support and advice through a telephone and email support service from whenever you join. The helpline is available Monday to Friday in term time between 8.45am and 12.00pm.

Policy and Practice Development

The need for your school to feel confident that your policies incorporate the latest safeguarding and attendance legislation and guidance is essential.

We can support you to review and update your school's policies and procedures with a focus on ensuring that they are personal and relevant to your school community and are in line with educational legislation.

Contact us or call 0844 967 1111

Education Welfare Support for Schools and academy trusts

Safe and Well Visits: Our team supports attendance throughout the year, allaying any safeguarding concerns for your school. This support can be targeted specifically at the start of a new term or during school holidays to ensure that families receive support during periods away from school, and preparing them for return.

Extra support may also be required at key times throughout the year, such as, before and during exam time and the transition from primary to secondary school.

Casework with children and families: Our supervision service is ideal for your school if you employ your own in-house attendance team.

Our experienced and qualified advisers provide first-class casework supervision. They can help your staff to prioritise and resolve dilemmas in a safe, constructive environment to ensure best practice both strategically and practically, whilst always putting the child first.

Support with legal proceedings: When all interventions are unsuccessful and you face the hard decision to proceed with legal action for non-attendance, our experienced attendance advisers can review and prepare all necessary documentation for any statutory action to a professional standard that is ready for submission to any local authority. This could include requesting penalty notices for absence or to pursue legal proceedings.

We work within your local authority's procedures and in partnership with them, to aide a productive outcome.

Safeguarding Training for Schools

In line with ‘Keeping Children Safe in Education’, establishments should ensure that all of their staff are appropriately trained in safeguarding. Our safeguarding specialists deliver specialist training to schools and academies throughout the northwest including:

Designated Safeguarding Lead Training (CPD Certified): This training for all designated safeguarding leads serves as a great introduction to the role as well as an opportunity to refresh your knowledge of how to recognise and respond to concerns and disclosures of abuse, in line with current legislation.

Our safeguarding training is held on various dates throughout the year to suit your school’s needs and suitable for Early Years, Primary schools and Secondary schools. This can also be delivered within your school setting or across a trust or collaborative schools.

Introduction to Safeguarding (CPD Certified): Introduction to Safeguarding will ensure that everyone in your school is confident in recognising and responding to signs of abuse. This training incorporates effective record keeping, learning from serious case reviews and an overview of the latest Ofsted requirements and legal framework.

This training course can be delivered as a half day or two twilights and possibly part of your teacher training day in your school. It is crucial that ALL your staff have this training.

"A full, comprehensive delivery of training in an informal, friendly yet professional manner." ~ Emma Neary, Bridgelea Primary School Manchester.

Advanced Designated Safeguarding Lead Training If you are an experienced DSL and ready to take a deeper look into the role and requirements of the Designated Safeguarding Lead, then our Advanced DSL Training is for you.

Accredited EYFS Designated Safeguarding Lead Training Take an in-depth look at key legislation and government guidance which provides the framework to Safeguarding within our EYFS settings

Safer Recruitment in Education (Specialist) This training is accredited by The Safer Recruitment Consortium.

Every school and academy recruitment panel must include at least one accredited person. Improved awareness and understanding of offender behaviour, helps deter or prevent the appointment of unsuitable staff.

This one day training considers policies and practice that minimise opportunities for abuse, includes new course materials and is delivered by our HR team.

Contact us or call 0844 967 1111

Bespoke Attendance Training

Our bespoke package will expand on Pupil Attendance Training incorporating our successful training but tailored to your school to ensure it is personal and reflective of your school needs. Working within the DfE guidance, LA procedures and using expertise, knowledge, and experiences, we aim to support you to be effectively managing and raising attendance. We will also be looking at guidance for Covid - 19 and the impact that this may be having in your school.

From the use of codes within the daily registers, to looking at how interventions can be implemented, One Education can offer you the chance to look at attendance from the baseline. It will provide the opportunities to discuss individual cases and look at solutions to any attendance queries you may have.

If you are experienced in attendance, or new to the role then this could be a great opportunity to refresh and expand on what attendance looks like in your school with the knowledge and support to be challenging absence and supporting children and families.


Safeguarding: We will assist your staff in evaluating your current safeguarding and child protection arrangements, policy and procedures. One of our welfare specialists will visit your school and facilitate critical reflection and will provide constructive advice and recommendations to ensure that you have robust, relevant and useful safeguarding arrangements in place.

The assessment also considers how well your school meets Ofsted standards and statutory requirements as well as examining overall effectiveness of practice.

Attendance: There is a strong link between good school attendance and achieving good results for pupils. Nevertheless, all schools must record details of pupil’s attendance and absence at school.

Our attendance experts will work with you and your colleagues to conduct a thorough and detailed assessment of your school’s current attendance policies, practices and procedures which will identify areas of strength and potential development.

Your school’s attendance assessment will be presented in a detailed report, offering guidance on how to improve student punctuality and attendance. With some additional support, the assessment will also include advice on reviewing your school’s attendance policies and procedures.

Contact us or call 0844 967 1111

Annual Safeguarding Conference

Our Safeguarding Children Conference brings together national leaders and experts in safeguarding and child protection. It is ideal for head teachers and any educator within a safeguarding role.

The conference features highly regarded keynote speakers and insightful, practical workshops on various safeguarding topics making this annual event unmissable for schools. As well as valuable networking time, DSLs and school leaders have the opportunity to hear the latest developments in safeguarding children and way in which to build on established best practice.

Book your special Early Bird discount or call 0844 967 1111

Professional Casework Supervision

The Government's, ‘Working Together to Safeguard Children 2018’ requires Safeguarding Lead professionals to receive appropriate supervision, echoed by learning from serious case reviews.

Our experienced and NSPCC qualified safeguarding specialists offer supervision to support Designated Safeguarding Leads and front-line practitioners with any professional concerns they may have about individual children and families.

Regular supervision ensures that staff are supported to:

  • Manage the emotional component of this challenging role and reduce professional isolation
  • Ensure that practice is safe
  • Ensure that work with children and families is quality assured

Our casework supervision is effective for:

  • Reviewing and progressing caseload
  • Reflecting on current and past practice
  • Building networks of support
  • Offering caseload guidance and second opinions
  • Providing emotional support and reducing professional isolation

Contact us or call 0844 967 1111

Thrive: To prosper and flourish

Children have the right to be kept safe from harm, and we have a duty of care to uphold this for the children and young people who attend our settings.

Read the full article


We pride ourselves in putting children first and delivering exceptional services at affordable prices to schools. Here are some additional benefits of working with One Education.

Safeguarding all children

Support your statutory requirements

Essential training for DSL's

Review and update your policies

Training courses

Training courses & Conferences

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Training Course

CPD certified Designated Safeguarding Lead Virtual Training - 12 March 2021

This CPD Certified Learning takes an in-depth look at key legislation and government guidance which provides the framework to safeguarding within our schools.

Training Course

CPD certified Designated Safeguarding Lead Training - 23 April 2021

This CPD Certified Learning takes an in-depth look at key legislation and government guidance which provides the framework to safeguarding within our schools.

Training Course

EYFS Designated Safeguarding Lead Training - 15 June 2021

The CPD Certified Learning takes an in-depth look at key legislation and government guidance which provides the framework to Safeguarding within our EYFS settings.

Training Course

CPD certified Designated Safeguarding Lead Training - 25 June 2021

This CPD Certified Learning takes an in-depth look at key legislation and government guidance which provides the framework to safeguarding within our schools.

Training Course

Advanced Designated Safeguarding Lead Training - 30 September 2021

This Advanced Training for Designated Safeguarding Leads gives an opportunity to look deeper in to the role and requirements of the Designated Safeguarding Lead whilst meeting the two-yearly statutory training needs for DSLs as stated in Keeping Children Safe in Education.

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Address details

Universal Square,
Devonshire St North,
M12 6JH

Phone Numbers

Main Contact:
0844 967 1111
One Education ICT:
0844 967 1113
One Education Music:
0844 967 1116