Why choose One Education for Pupil Attendance
We will work with your school and academies to reduce pupil absence whilst supporting the pupils and their parents. Our attendance service offers flexibility and personalisation, ensuring that the support you receive is appropriate and effective.
We have a strong ethos of building capacity in schools through on-site support providing strategic thinking, training, supervision, and an attendance helpline.
The attendance service level agreement offered by One Education is exceptional. Their staff team are highly knowledgeable and swift to respond to queries and questions. The helpline is literally a lifeline as it enables our staff team to find quick solutions to legislation and also to find the best way to break down barriers which frequently prevent good attendance of vulnerable pupils.
Attendance is so important and as a school we have worked hard on this. Working with One Ed enabled us to further develop what we do at each level and has helped us to address persistent absence more effectively.
Working with the wider teaching team in school through the attendance team and teachers has been successful in highlighting children who are following particular patterns of absence, which has supported pupil progress.
What a lovely meeting I had with your welfare adviser this morning. I did not know what to expect but I left the room very calm and felt our roles in safeguarding were appreciated, valued and our mental health was precious to you all. I cannot wait for our next meeting!
A massive thank you for all the support you are providing to our schools and for those that haven’t accessed, the reassurance that you are there!
Education Welfare Support
Our experienced advisers will work with you and your staff to identify your vulnerable pupils, assess their individual needs and offer school attendance advice.
We ensure you get the appropriate support needed by taking both a strategic and a hands-on approach to attendance. This support can include analysing your data and practices, to help identify the best use of your resources and implementing these plans where necessary.
We aim to achieve the best outcomes for your pupils. Direct casework with pupils and families help to identify and address personal barriers, implementing a wide range of strategies such as late gates, attendance panels, parenting contracts and home visits.
We offer the assurance that attendance records are accurate, appropriately maintained and updated for your staff’s future reference and potential Ofsted inspections.
Education Welfare: Response to COVID-19
Given the current climate regarding Covid-19, we appreciate that some pupils have had extended periods of absence from school and for some of your families, fear and anxiety levels with regard to pupils returning to school are running high.
We can work with you and your families to offer targeted support and help ease them back into school life and address any barriers.
This may be to share the plans that you have put into place to try and ensure pupils are safe, mediate between the family and school to allay any fears or concerns which may arise and identify/signpost to any support that the family may need to start moving forward.
If pupils are to remain at home for further periods, we can ensure that they have all they need to access the education available to them.
Each school will have their own plans regarding who will be returning and when. We can help you progress these plans even through the summer holidays.
National Attendance Helpline
Attendance is crucial for every school so it is only right that your staff have access to a helpline that is available on a day-to-day basis to help with your attendance specific queries.
Our attendance helpline is a telephone and email support service connecting you straight to our experienced attendance advisers who will support both new and experienced staff with all your questions regarding practices and processes within Department for Education guidelines and sharing good practice.
Our helpline service also gives your staff access to a confidential forum, providing you with proven solutions to attendance issues and gives a platform for you to ask questions on attendance strategy, procedures, legislation and good practices.
We can provide support to your staff regarding all of your Education Welfare concerns including improving pupil attendance and safeguarding your pupils on both an individual basis and across your school.
The National Attendance Helpline provides a year of support and advice through a telephone and email support service from whenever you join. The helpline is available Monday to Friday in term time between 8.45am and 12.00pm.
Attendance Helpline Plus
Many schools require infrequent but reliable short-term support.
Our Attendance Helpline Plus offers your school:
- The capability to purchase additional days of Attendance support as part of your Helpline agreement with us
- The flexibility to use these when it best suits your needs throughout your Helpline year.
- Cost effective prices when compared to spot purchasing additional days' support.
Our supervision service is ideal for your school if you employ your own in-house attendance team.
Our experienced and qualified advisers provide first-class casework supervision. They can help your staff to prioritise and resolve dilemmas in a safe, constructive environment to ensure best practice both strategically and practically, whilst always putting the child first.
There is a strong link between good school attendance and achieving good results for pupils. Nevertheless, all schools must record details of pupil’s attendance and absence at school.
Our attendance experts will work with you and your colleagues to conduct a thorough and detailed assessment of your school’s current attendance policies, practices and procedures which will identify areas of strength and potential development.
Your school’s attendance assessment will be presented in a detailed report, offering guidance on how to improve student punctuality and attendance. With some additional support, the assessment will also include advice on reviewing your school’s attendance policies and procedures.
Support for legal proceedings
When all interventions are unsuccessful and you face the hard decision to proceed with legal action for non-attendance, our experienced attendance advisers can review and prepare all necessary documentation for any statutory action to a professional standard that is ready for submission to any local authority. This could include requesting penalty notices for absence or to pursue legal proceedings.
We work within your local authority's procedures and in partnership with them, to aide a productive outcome.
Safe and Well Visits
Our team supports attendance throughout the year, allaying any safeguarding concerns for your school. This support can be targeted specifically at the start of a new term or during school holidays to ensure that families receive support during periods away from school, and preparing them for return.
Extra support may also be required at key times throughout the year, such as, before and during exam time and the transition from primary to secondary school.
During the holidays, let us help you get ahead by:
- Continuing your safeguarding support
- Arranging appointments with parents
- Undertaking home visits, to promote your school’s ethos and attendance messages
- Following up discussions, agreements and targets that you have set
- Reminding parents of return to school dates
- Supporting families where there are attendance, safeguarding or transition concerns
During Term Time:
- Continuing your safeguarding support
- Emphasising school messages regarding expectations for exams or study
- Supporting a short-term initiative such as blitzes in school
- A full record of the interventions will be provided subsequently