School Business Management

IT Support

Working exclusively in ICT for education, our IT professionals will help you stay ahead of the digital curve and deliver the best outcomes for pupils. We deliver expert IT support for schools, academies and Trusts.

ICT and MIS Support

Cyber Security Awareness Month: What UK Schools Need to Watch Out For in 2025

ICT and MIS Support

Technological Integration and Digital Safety for UK Primary Schools

Products & Services

Our extensive range of school IT support services can be tailored to your requirements, providing a bespoke solution of one or more IT services to meet your budget.

Review, select and find out more about our products & services

ICT Technical Support

On Site Technical Support

As a long-standing offering of professional, high quality technical support services to schools, our on-site technical support service ensures you have a member of our talented team on-site with you. Working in conjunction with our service desk team, and benefitting
from our pro-active fault management service at no extra cost, you can rely on us to keep your network running.

Flexible Technical Support

Responsive technical support is crucial in ensuring the smooth operation of any educational institution. Combining unlimited technical support call-outs with high quality remote and telephone support, our flexible technical support ensures that you get the support you
need, when you need it most. With annual IT reviews, pro-active fault management, critical incident support and even Ofsted cover, we’ve got you covered!

Includes:
• Monday to Friday
• 8 x 4:30 remote and telephone support
• Unlimited technical support call-outs
• Proactive fault management of server estate
• Technical audit with annual reviews
• Critical incident call outs
• Ofsted inspection cover
• Dedicated account manager

SIMS and Arbor

Our experienced service desk offers support in SIMS and Arbor to over 200 schools. Providing unlimited telephone remote support and training opportunities, we pride ourselves on being more than just a helpdesk, sharing strategic advice and practical solutions to help you manage your systems effectively.

We can also offer consultancy on statutory returns, assessment templates, and data analysis. As a trusted and reliable service provider, we will automatically backup your MIS data, supporting your commitment to safeguarding.

Cyber Security

As experts in cybersecurity, we can offer a wide range of services including next-generation firewalls, advanced monitoring solutions, data access reviews, vulnerability scans, and overall school network security.

Our solutions are designed to meet DfE guidance whilst safeguarding pupils and protecting your school’s reputation. In addition to tailor-made solutions, we can offer cybersecurity and awareness training. Together, our wide-ranging services give customers the peace of mind their cybersecurity requirements are in safe hands.

Cloud Based Security

Cloud Based Security for Schools

Cloud computing has taken off over the last few years and the DfE now adopt a cloud-first approach to IT solutions. But to be effective, this approach must have the correct security measures in place, from multifactor authentication to system logging. Our team can review your cloud services, including Google and Microsoft, carrying out tests to ensure they are secure and in line with vendors’ standards.

Anti Virus for Schools

The latest anti-virus from Sophos allows us to keep your servers, desktops, and laptops safe. With unique threat prevention capabilities, Sophos recognises and stops ransomware before it takes hold. This helps to protect students and keep your institution up and running without fear of attack.

Email Security for Education

One Education’s cloud-based email security service delivers effective inbound and outbound filtering, removing over 99.9% of unwanted or malicious content from your users’ mailboxes!

Our solution is built to protect against spam, viruses, malware, phishing, ransomware, and other email-borne threats, significantly enhancing your email platforms built-in protection.

Our team will carry out either a full site survey, or partial for any enhancements, assessing your specific objectives to achieve a safe and secure learning environment for all.

Vulnerability Scans

With cyber threats hidden in all sorts of software, it’s
crucial to identify any vulnerabilities within your school
systems. To ensure you stay safe in the software you
are using, we can carry out a one-time scan of your
network, sharing a report and expert advice to help
you resolve any issues. We also offer the option of a
seamless scanner that runs in the background of servers
and workstations, picking up on threats straight away.

options, providing you with the most up-to-date hardware and software features to enhance the learning environment in your classrooms.

DfE Cyber Compliance

We understand how difficult it is to keep up to date with the DfE’s Cyber Security Standards. Our tailored approach can support schools through the minefield of tech jargon, ensuring you are meeting all the standards set by the DfE. In addition to highlighting weaknesses
within your systems and building resilience against these threats, we will:

• Review staff training

• Create a cyber risk assessment

• Build a cyber response plan

School Build Projects

From initial design to final handover, One Education can provide full IT infrastructure for whole school builds and extensions. Delivering projects directly and through the DfE framework, One Education’s expert Technical Architects and Project Managers have a wide range of experience in school build project design and delivery.

Working closely with schools, authorities, and construction partners, we can help you

realise your vision for the school whilst ensuring costs, time, and resources are balanced in line with your project requirements.

We can support you in many areas, including:

Bid Support
Tender and Procurement
Design Drawings/Review
Implementation
Project Management

Network and Infrastructure

Network & Infrastructure

With state-of-the-art network design and installation services, we offer a whole-school infrastructure solution tailored to your unique requirements.

Our team can offer support and daily monitoring for all servers and devices. We will also share advice on your switch environment and comms cabinets in order to complement your internet and Wi-Fi network, maximising efficiency throughout your whole school.

Installation Services

With experience in all education settings, our installation team can ensure all your IT systems are installed to the highest standards, from computer, sensory, and media suites to mobile devices and servers, as well as whole-school cabling and Wi-Fi infrastructure.

We offer a bespoke service, meeting with you to discuss your requirements so we can integrate solutions into your existing network. We will support you throughout

the installation process, from the initial planning stage to completion and sign-off.

Inventry

Trusted by over 8,000 schools, InVentry will give you peace of mind, keeping track of who is in school at any given time. Integrating with all leading MIS systems, InVentry guarantees identity information and attendance records are kept up-to-date, accurate, and secure.

Designed to support GDPR and safeguarding, InVentry can help you maximise efficiency whilst also complying with Ofsted requirements.

Software and Licensing

Software & Licensing

Providing best value annual subscriptions and perpetual licences, we will help you to keep your school devices and data secure, up to date, and protected at all times.

We offer competitive pricing for all software, including Microsoft, Google, Adobe, Impero, and more. In partnership with Sophos, we can also advise you on cybersecurity and anti-Virus, whilst guaranteeing cost-effective pricing for all your school devices.

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Why choose us for your ICT in Education services?

Our team is made up of highly qualified IT consultants and technicians, including ITIL-certified experts and accredited Prince 2 Practitioners.

With over twenty years of experience working in education, we understand all of the challenges faced by schools, academies and trusts. Combining our industry expertise with your unique vision, we will support your IT needs and help you make the most of your IT systems and data.

As School Business Manager at St John Vianney School, we have found One Education to be an invaluable IT partner. Their regular on-site technician support, combined with expert guidance on training and equipment, ensures our systems run smoothly and efficiently. They were particularly supportive throughout our new school build, providing reassurance and expertise at every stage. Their proactive approach and annual reviews give us real confidence in our IT provision and future planning.

Darren Cooper, School Business ManagerSt John Vianney School

The One Education SIMS team are really wonderful. The ticket system is great. You always know that your query is being dealt with. They’re really responsive, they always have the answers, they get back to you really quickly and they’re professional.

Hannah Ellis, School Business ManagerSacred Heart RC Primary School

A lot of routine problems can be fixed remotely but when they can’t the technicians that One Education sends out are knowledgeable, friendly and quick.

Mark Colburn, School AdministratorMedlock Primary School

We have used One Education’s IT services for the past 2 years and everyone has shown great efficiency in resolving issues promptly. Our on-site technician is incredibly professional, patient and supportive. The remote support has also been effective in resolving all of our SIMS and IT queries, especially with regard to recent challenges with the census. The team’s knowledge is second to none and I would recommend the service without reservation.

Teresa Van Oss, School Business ManagerNew Moston Primary School

Our school has worked in partnership with One Education for over 10 years. When compared to other companies and their ICT offer, One Education has always come out on top for the scope of services available, the technical knowledge, expertise of staff and value for money. This is reflected in the number of years we have bought-in their ICT services.

Nicola Evans, School Business ManagerHeald Place Primary School

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IT Support

Review, select and find out more about our products & services

ICT Technical Support

SIMS and Arbor

Cyber Security

Cloud Based Security

Anti Virus for Schools

Email Security for Education

Vulnerability Scans

DfE Cyber Compliance

School Build Projects

Network and Infrastructure

Installation Services

Inventry

Software and Licensing

Why choose us for your ICT in Education services?

Explore our supplementary services

Looking for something else?

Not a member yet?

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